Digital accessibility: WCAG compliant and user-friendly
Digital accessibility is not an extra, but an essential part of a good digital solution. Apps, websites and platforms must be usable by everyone — including users with visual, auditory, motor or cognitive impairments. In addition, digital accessibility is required by law in many cases.
At DTT, we help organisations make their digital solutions accessible and compliant with the Web Content Accessibility Guidelines (WCAG). We identify areas for improvement, advise on the appropriate level of accessibility and provide support in implementing specific adjustments. In this way, we ensure solutions that work well for a broad target group and comply with the applicable guidelines.
You can read about how we work in the field of digital accessibility on this page. Want to know more? Feel free to contact us for a no-obligation introduction.
We are happy to help you with a consultation
A digitally accessible app or website:
Is accessible to a wider target group
Improves independence and ease of use
Has a positive effect on findability and quality
Complies with legislation and regulations (WCAG)
How do we work?
01
Determining the appropriate WCAG level
We begin by determining the WCAG level that your organisation must comply with. Government agencies and many semi-public organisations are required to comply with WCAG 2.1 levels A and AA. Together, we assess which level is appropriate and necessary, based on legislation, target group, and type of organisation.
02
Analysis of the digital solution
Next, we analyse the existing app, website or digital solution. We do this with a targeted quick scan, assessing both design and technology. We look at colour contrast, typography, navigation, keyboard control, screen size, content structure and performance, among other things. Based on this, we clearly identify bottlenecks and opportunities for improvement.
03
Concrete advice and targeted improvements
Based on the analysis, we provide clear and substantiated advice for improving digital accessibility. We provide insight into which adjustments are necessary to comply with the WCAG guidelines and which additional improvements contribute to a better user experience. Think of alternatives for visual content, improved readability or support for tools such as screen readers.
Dit kan je verwachten
A clear advisory report with budget
You will receive a clear advisory report in which we clearly set out our findings, the necessary improvements and the recommended adjustments. The report contains a management summary and a budget based on an open calculation.
Based on this, we set priorities together and draw up a realistic plan for implementation.
SUPPLEMENTAL
Implementation of improvements
After determining the priorities, we implement the agreed improvements and adjustments. This is done carefully, so that your app, website or platform remains available throughout the process.
Do you work with your own development team or another development party? Then we provide support where necessary during implementation and coordination.
SUPPLEMENTAL
Digital accessibility knowledge session
We provide a knowledge session to give teams insight into the requirements and possibilities surrounding digital accessibility. From design and content to technology and tooling. This way, designers and developers know what is needed to keep the solution WCAG-compliant and accessible in the long term.
Frequently asked questions
What is digital accessibility?
Digital accessibility refers to the extent to which a digital solution is accessible to a user. Not all users are equally digitally literate. Users may also face challenges in terms of reading or language. In order to serve all these users effectively, it is important to make a digital solution as accessible as possible.
Is digital accessibility a requirement?
Not always, but in an increasing number of cases, good digital accessibility is a requirement. For example, for government agencies, but also for semi-public organisations such as hospitals, banks, housing associations and telecom companies. The Web Content Accessibility Guidelines (WCAG) describe the requirements these organisations must meet.
In addition, the European Accessibility Act (EAA) will come into force on 28 June 2025. This European law obliges many companies to make their digital products and services accessible to everyone – including people with visual, auditory, motor or cognitive impairments. This includes websites, apps and platforms, but also e-commerce, e-books and digital payment solutions.
For organisations to which this regulation does not (yet) apply, optimising digital accessibility can be a conscious choice. For example, because they want to make their solution as inclusive as possible and serve their entire target group optimally.
What does digital accessibility entail?
Digital accessibility encompasses a wide range of aspects, from code to design and everything in between. These include colours and contrasts, screen sizes, navigation, font legibility, but also loading speed and other technical aspects that can hinder or facilitate use.
In addition, the digital world also offers many opportunities to improve the experience of different users. Think of read-aloud or translation functions, additional explanations for difficult concepts, or a special screen display to improve readability for people with dyslexia.
How much does it cost to have a digital accessibility scan performed?
The costs of a digital accessibility scan depend entirely on the solution, the objectives, the WCAG level and the target group. During a no-obligation introductory meeting, we would like to hear more about your organisation and the solution, after which we can provide an indication of the costs.
Full service.
For all things digital.
Concept, design, strategy, development, maintenance, growth.We do it all, with one team in the center of Amsterdam.In consultation, we tailor our digital services to the needs and wishes of our clients.Please feel free to contact us for a customized consultation. We are happy to help you digitally advance.
