AI action plan: Upgrade your solution with AI

AI speeds up processes, increases customer value and enables new forms of interaction. What was experimental or costly just a few years ago is now increasingly becoming the norm – and therefore the expectation of users.

Perhaps you recognise this: your platform works well, but interactions are declining, visitors are returning less often, or users are switching to other channels. With the rapid rise of AI, user expectations are changing just as quickly. They have become accustomed to immediate answers, personalised support, and smart suggestions – and they expect the same from your digital environment.

Moving with the times is essential to remain relevant. You don't have to start from scratch: we enhance existing digital solutions with AI functionality in a targeted and sustainable way.

On this page, you can read how we do that.

We are happy to help you with a consultation

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How AI breaks conventions

The examples below show how commonly used components of digital products are fundamentally changing through the use of AI. What used to be standard is now being reimagined in ways that are smarter, more personalised and more efficient.


Functionality Conventional implementation AI-driven innovation
Finding information Search bar with filters AI that understands questions and provides immediate, targeted answers
Displaying content The same content for everyone Personalised content based on behaviour and preferences
Testing knowledge Standard testing moment Adaptive feedback and tailored learning advice
Customer service FAQ or email contact Smart assistant that provides immediate help within the application
Process support Manual entry and verification Automatic suggestions and intelligent data processing

Using AI helps you to...

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Get more out of your existing digital solution without having to rebuild it

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Demonstrably increase conversion, engagement and usage

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Respond more quickly to changing behaviour and rising user expectations

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Strengthen your digital proposition and remain distinctive in a competitive market

How your solution evolves

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01

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Analysis of the existing solution

We analyse how your platform is set up, how it is used and where opportunities or frictions arise. This allows us to pinpoint where targeted improvements are possible – and where AI actually offers added value.

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02

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Determining concrete AI use cases

Together, we translate ambitions and bottlenecks into feasible applications. We determine where AI can accelerate processes, better support users or unlock new insights – in line with your context.

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Design and phased integration

We design new AI functionality within the existing user experience and architecture. Integration is carried out step by step to maintain stability, performance and continuity.

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04

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Validating, measuring and further developing

We test in practice, measure impact and optimise based on usage and data. In this way, the solution develops in a controlled manner in line with user behaviour and technological developments.

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What you can expect

A concrete and substantiated AI action plan

After the analysis, we translate insights into a clear and feasible action plan. This plan outlines where AI has a direct impact, which use cases are prioritised, and what this yields in terms of efficiency, engagement, and growth. No abstract innovation, but a concrete plan with clear choices, phasing, and expected business impact.

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Measurable impact on usage and results

After implementation, we provide insight into the benefits of using AI. These include higher and more in-depth interactions, fewer process failures, lower support pressure and higher conversion rates. In addition, AI strengthens your distinctive character: users experience a smarter, more personalised and future-oriented digital environment.

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Frequently asked questions

What does AI mean?

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AI stands for Artificial Intelligence. Artificial Intelligence means that a machine can master human skills. Think reasoning, learning and creativity.

What can Artificial Intelligence be used for?

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Artificial Intelligence can be used for a variety of purposes. For a long time, Artificial Intelligence has been used for digital solutions, think chatbot or automation software. Since 2023, development in the field of AI has really taken off and more and more applications are available to consumers, such as chatGPT and image generation applications. By using AI applications in combination with other digital tools, a variety of solutions can be created for increased productivity, more efficient processes, better service and more valuable offerings. At DTT, we are happy to help you determine what opportunities exist to move your business forward with the use of Artificial Intelligence.

Full service.
For all things digital.

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Concept, design, strategy, development, maintenance, growth.
We do it all, with one team in the center of Amsterdam.

In consultation, we tailor our digital services to the needs and wishes of our clients.

Please feel free to contact us for a customized consultation. We are happy to help you digitally advance.

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our digital experts

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